GIFT IDEAS

Thoughtful, tasteful, and suitable for any occasion, a Sevenoaks Gift Card lets those close to you get exactly what they want. They also let you share a Sevenoaks shopping experience with someone special. Available in multiple denominations and welcome at over 100 stores, they're a gift full of endless possibilities.

Visit our Customer Service Centre located next to The Bay for more details.

Check your balance anytime.  Your balance can be checked online at www.getmybalance.com, by calling 1-800-755-8608 or visiting the Customer Service Centre. 
 

CUSTOMER SERVICE

Even seasoned shoppers need a little help sometimes...

Searching for a fabulous dress? Looking to borrow a stroller? Or maybe you just want to know what Sevenoaks has planned for an upcoming holiday? Whatever your needs, our customer service ambassadors can always help. Friendly and informative, they'll do whatever they can to enrich your shopping experience. 

Here's a list of what you'll find at our Customer Service Centre, located next to The Bay.

• Character Stroller Rentals
• Abbotsford Tourism Information
• Directions & Information
• Emergency Diaper Change Kits
• Event Information
• Lost & Found
• Free Wheelchair & Walker Loans
• Sevenoaks Walking Club Information
• Career Opportunites
• Sevenoaks Gift Cards
• Security & First Aid
• Transit Information & Passes
• Storage Locker Rentals
• Gift Bagging by donation

Mom’s and Tot’s Room
Located in the Women’s Food Court washroom, the room provides a quiet retreat with comfy seating, a children’s play table and chairs, a baby change table, sink and television.

Parking Stalls For Young Families And Expectant Moms
Conveniently located in Parking Lot B by the Shopper’s Entrance, Parking Lot A by Parisotto's Independent Entrance and Parking Lot G by the Gap Entrance.

Family Friendly Food Court Amenities
A microwave in the Food Court allows you to warm up baby bottles or toddler food.  Emergency diaper kits are available at our Customer Service Centre.

Gift Bagging by Donation
We are pleased to offer Gift Bagging by donation at Customer Service. Visit us with your gift on the same-day and we’ll bag it up beautifully!  Donations are requested to support the Abbotsford School District Lunch Program.

Character Strollers Sponsored by 360 Fabrication Inc.
Rent a Character Stroller at our Customer Service Centre. Single strollers are $2 and double strollers are $3, a portion of the money from each rental is donated to the Abbotsford School District Lunch Program.

360 Fabrication Inc
With over 43 years of combined experience owners/brothers Rick and Daryl Francoeur have been creating and customizing anything with wheels and some things without. They came together in 2006 to open their own custom shop, a place where they would be able to shape their unique ideas and find new challenges. In 2010 the brothers decided it was time to purchase their own property, a place where they could continue to innovate, create and customize beyond others expectations. With the purchase of the new building they also joined forces with CARSTAR Quality Collision services. This allowed them to offer their top notch quality work, and to facilitate the collision industry with their exceptional customer service.

360 Fabrication is a multifaceted top quality customizing facility that includes;

Audio department - servicing car and marine retail customers, car/marine dealers, ICBC claims and custom car builds.

Upholstery department - servicing both car and marine customers and building unique one of a kind interiors and parts for our custom builds.

Custom paint and body shop- servicing ICBC and other insurance repairs through our franchise CARSTAR, customer jobs and custom work on hot rods and custom builds

Fabrication shop- creation and fabrication of custom cars and parts for all of our builds

360 Fabrication is a true one stop repair and customization facility. We are able to offer our customers all of our unique services under one roof while guaranteeing the best quality work and service. Our clientele range from across Canada through to the US. The projects vary from corporate companies looking to build concept vehicles for promotional events through to high end hot rod and custom build projects. We pride ourselves in providing superior quality workmanship and customer service. We feel that the only way to do business is by doing what is right and we consider it our responsibility to be stewards of our customer’s assets and we work collaboratively with our customer to offer the best possible experience.